PATIENT RIGHTS

1. The patient has the right to be free from abuse, neglect, harassment, and exploitation.
2. The patient has the right to access information contained in his/her medical record within a reasonable time when requested.
3. The patient has the right to receive ambulatory surgery center (ASC) services without discrimination based upon race, color, religion, gender, national origin, or payer.  The ASC is not required to provide uncompensated or free care and treatment unless otherwise required by law.
4. The patient has the right to appropriate and professional care relating to physician orders.
5. The patient has the right to formulate advanced directives and to have the surgery center comply with the directives unless the care team notifies the patient of the inability to do so.
6. The patient has the right to receive information necessary to make informed decisions prior to the start of any procedure or treatment.
7. The patient has the right to refuse treatment within the confines of the law and to be informed of the consequences of his/her actions.
8. The patient has the right to personal and data privacy and confidentiality.
9. The patient has the right to voice grievances and suggest changes in service or staff. Grievances can be directed to any staff member or directly to the administrator.
10. The patient has the right to be fully informed of agency policies and charges for services.